Do you have a business with reps that do a lot of repetitive talking on the phone? We here at Content Dino can create a masterful sale script that is sure to keep your customers on the phone and buying. We can also put together a list of rebuttals and talking points that will help your reps sound personable and friendly, but still ensure that they stay professional. No matter the business or product, we construct a script that will help increase your sales and revenue.

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Phone Script Sample
Hi, this is (REP NAME) with Starboard Cruises. How are you today? We’re calling because you have been selected to receive a credit for an exclusive 4 night cruise for 2 aboard the luxury super-cruise vessel, the Shining Star. I just have a couple quick questions to make sure that you qualify:
- You are at least 25 years of age, correct?
- Are you Married or Single?
- What is your preferred credit card to travel with?
Ok, great, Congratulations, you do qualify for the premium cruise package which includes the full 4 night cruise for 2. Go ahead and grab a pen and a piece of paper so I can go over the details. Let me know when you’re ready.
First, write down my name it’s (REP NAME). And this is (NAME ON LEAD), correct? Ok, now write down the name of our company, it’s Starboard Cruises. We are one of the largest cruise agencies in the state of Kentucky, and we’re committed to providing excellent customer service and amazing cruise experiences every time you travel with us. We are also licensed and bonded in the state of Kentucky and we’ve been in business for over 50 years.
Now, (NAME ON LEAD), since we only have a limited number of cabins available for this promotion, after I’m finished going over all the details all we ask is that you either accept or decline the offer today, fair enough?
Great! Now, your cruise package values at over $1,000 dollars and includes 5 days and 4 nights aboard the Shining Star or similar in a standard inside cabin. After providing your own transportation to the port, your cruise will disembark and make stops in some of the most popular Caribbean ports in the world.
Have you ever been on a cruise before? (Relate with Customer and share a personal story)…Great! You’ll be spending 5 days and 4 nights on the ship, surrounded by gorgeous blue waters and amazing amenities. When the cruise ship docks at the various ports you will be able to disembark the ship and enjoy shows, fine dining, and great shopping in the various destinations. Go ahead and write that down 5 days, 4 nights cruise for 2.
Now, usually this cruise vacation would retail for $1,198 for 2 people, but after we apply your promotional credit towards the package, your cost for everything that I described is a one-time total of just $___. That’s not a per night or per person rate, but it’s the TOTAL, covering both people. CONGRATULATIONS!!!
What is the best email address to send your cruise voucher to?
And for the balance of $___ are you using a Visa Or MasterCard?
And what is the billing address for that card?
And the card # and expiration?